The company named“NO POINT”based at Nicosia, Cyprus, Kyriakou Matsi 56, 2368, (hereinafter as “Company”), VAT Number CY10353832K, Register Number ΗΕ353832, (hereinafter as “Company”) owns the Alerta app (hereinafter “Alerta”), which is governed by these Terms of Use, which are valid as they are, without any modification by users. Purchasing and using Alerta, implies the unconditional acceptance of the Terms of Use.

 

1. Alerta subscriptions

Alerta offers access to its content through paid subscriptions. These subscriptions are billed through the Apple App Store or Google Play Store and are subject to their respective terms and billing policies. The Company grands a limited, non-exclusive, non-transferable, revocable license to use the Alerta app for user’s personal, non-commercial use in accordance with these Terms. Subscriptions are purchased for a specific period (monthly or annually). Unless canceled at least 24 hours before the end of the current subscription period, the user’s subscription will automatically renew for the same duration and at the same price. The user can manage or cancel its subscription at any time through its Apple ID or Google Play account settings. The Company does not offer refunds for unused subscription periods.

 

2. Eligibility

Alerta is intended solely for individuals who are 18 years of age or older. By accessing, downloading, or using Alerta, the user confirms that he/she is at least 18 years old and has the legal capacity to enter into a binding agreement. The Company does not knowingly collect or solicit personal information from anyone under the age of 18, nor does it knowingly allow such individuals to use Alerta. Due to technical limitations, the Company cannot verify the age or identity of users. By using the App, the user acknowledges and agrees that:

  • The Company relies on its representation regarding its age,
  • The Company cannot be held responsible for any unauthorized or unlawful use of the App by individuals under the age of 18,
  • If the Company becomes aware that a user is underage, it reserves the right to suspend or terminate access without notice.

It is the sole responsibility of parents or legal guardians to monitor and control access to Alerta by minors.

 

3. User account and Settings

Every user needs to register an account. The user agrees to provide accurate, complete, and updated information and is solely responsible for safe and fair use.

3.1 Upon first access to the Alerta app the user shall follow the designated steps to create a personal profile and configure relevant settings and preferences.

3.2 The user is required to grant Alerta its explicit permission to initiate phone calls via the user’s mobile device, specifically for the purpose of contacting emergency services (e.g., police or ambulance), in the event the corresponding emergency button is activated within Alerta’s interface.

3.3 The user may, at its sole discretion, grant permission to Alerta to access and transmit geolocation data via SMS to the User’s pre-selected emergency contacts, strictly and exclusively in the event of activation of the designated emergency contact notification feature. The user retains the right to deny such permission. In such cases, the activation of the abovementioned feature, shall not result in the transmission of any geolocation data to emergency contacts.

3.4 The user may also choose to grant Alerta access to the contact list stored on its mobile device, to facilitate the identification and registration of up to two (2) emergency contacts. In the event the user declines to grant such access, the latter shall be required to manually input the full name and phone number of each emergency contact.

3.5 As part of the account setup process, the user is required to enter his/herfull name and valid mobile phone number. These details will be subject to verification through a unique authentication code sent via SMS.

3.6 The user must input the full names and phone numbers of the two (2) selected emergency contacts.

 

4. Emergency Button Options

If the user finds itself in a situation of danger, he/she may activate the emergency button within the Alerta app, to initiate a phone call via its mobile device to either the police or ambulance services and send an alert SMS to the two (2) pre-registered emergency contacts. The user has the right to send an alert SMS up to three (3) times within one month, without any further cost. If the user chooses to send alert SMS messages more than three times in a single month, those messages will be sent through the user’s own mobile phone (instead of via Alerta) and will be subject to the standard charges applied by their mobile network provider. Upon selecting the option to initiate a phone call (either to the police or ambulance), a five (5) second countdown will commence. For android devices, upon expiration of the countdown without cancellation, the phone call will be automatically placed. On the contrary, for Apple devices, the user chooses if he/she wants to proceed.

 

5. Geographic Restrictions

The Service is not available in certain jurisdictions. We do not offer access to or use of the Service in the following countries or regions: Cuba, Iran, Syria, Tajikistan, Azerbaijan, Bangladesh, Pakistan, Oman, Palestine, Sri Lanka, Algeria, Nigeria, and Tunisia.
We reserve the right to limit or restrict access to the Service in any jurisdiction at our sole discretion. Users are responsible for ensuring that their use of the Service complies with all applicable local laws and regulations.

 

6. Intellectual Property Rights

All information and services featured in the Alerta app belong exclusively to this Company and are protected by intellectual and industrial property laws. The entire content of Alerta, including the trade names, trademarks, images, graphics, photographs, designs, texts etc. constitute the Company’s intellectual property and are protected by the relevant provisions of the Cypriot law, the European law and the international conventions. The names, images, logos and distinctive features provided that describe Alerta’s featuring the brand or products or services of the Company or third parties, constitute assets of the Company or of the third parties respectively and are protected by the relevant trademark law. Their use on this app under no circumstances grants permission or right to use it to third parties.

 

7. Fair Use

You are obliged to respect these Terms of Use as well as the EU and international legislation. In case of violation of the following obligations, the users are obliged to compensate us for any possible damage caused by this violation.

While using Alerta, the user shall:

  • use its content in such a way that the rights of third parties are not violated,
  • not mislead anyone as to the origin of the content of Alerta and does not damage its reputation in any way.
  • not distribute viruses or any other technologies that may harm the Company, the Alerta app, or the interests or property of the Company’s users (including their Intellectual Property Rights, privacy and publicity rights) or is unlawful, threatening, abusive, defamatory, invasive of privacy, vulgar, obscene, profane or which may harass or cause distress or inconvenience to, or incite hatred of, any person.

 

8. Privacy Policy

The Company collects and processes users’ personal data according to the General Data Protection Regulation (EU) 2016/679 (hereinafter “GDPR”), the Decisions, Guidelines and Opinions of supervisory authority (Data Protection Authority) and, the relevant legislation about the protection of Personal Data. For further information regarding the processing of personal data while using Alerta, the user may visit our Privacy Policy.

 

9. Liability

The Company takes every possible measure to maintain Alerta’s content as updated, secure and without errors as possible. Although, the Company cannot guarantee the absolute accuracy and precision of data/information contained. In any case, the user of Alerta is solely responsible for the evaluation of the relevant content and the Company takes no liability for any danger or damage resulting from the use of its content/use.

Without limiting express warranties and obligations hereunder, and except as expressly provided herein, the services are provided “as is,” and neither party makes any warranty of any kind, whether express, implied, statutory, or otherwise, and each party specifically disclaims all implied warranties, including any implied warranty of merchantability, fitness for a particular purpose, or non-infringement to the fullest extent permitted by law. The Company additionally disclaims all warranties related to telecommunications providers. The user acknowledges the internet and telecommunications providers’ networks are inherently insecure and that the Company will have no liability for any changes to, interception of, or loss of customer data while in transit via the internet or a telecommunications provider’s network.

The Company is not responsible for the content, quality and completeness of the services of other applications. Therefore, for any problem related to their use, the user must refer directly to those applications which are responsible for the provision of their services. The customer is responsible for the use of this app. The Company shall not be liable to users for any consequential, incidental, direct, indirect, special, or other damages (including, without limitation, damages for loss of business profits, business interruption, loss of business information, or other financial loss) arising from purchase/use/inability to use its services, any delay or inability to use the app, whether based on contract, tort, negligence, strict liability or otherwise, even if the Company has been informed of the possibility of causing such damages. Information such as billing that is inaccurate, or incomplete may result in delays that are not the responsibility of the Company. The user agrees that the limitations of liability referred to in these Terms of Use constitute an essential term of the agreement between the Company and the user.

 

10. Dispute Resolution

The parties agree to make efforts to amicably resolve any possible dispute arising in relation to these Terms of Use. For the consumer dispute resolutions, the user can contact the Consumer Protection Service – Ministry of Energy, Commerce and Industry (6 Andrea Araouzos Avenue 1421, Nicosia, www.consumer.gov.cy,email: consumer.service@mcit.gov.cy, tel: +357 22 200900).For the electronic dispute resolution with the Alternative Dispute Resolution process, (Directive 2013/11/EC, Joint Ministerial Decision 70330/2015), customers residing in the EU, can use the website https://webgate.ec.europa.eu/odr/main/?event=main.home.show.

To the extent permitted by the laws of the Republic of Cyprus, all services provided by the Company under these Terms of Use are subject to the laws of the Republic of Cyprus. Any dispute or discrepancy arising from the application or interpretation of these Terms of Use shall be submitted to the competent courts of the City of Nicosia, which shall have exclusive jurisdiction over any other venue.

 

11. Severability Clause

If any provision of these Terms of Use is found to be invalid, unlawful, or unenforceable by a court of competent jurisdiction, such provision shall be deemed severed by these Terms and shall not affect the validity and enforceability of the remaining provisions, which shall remain in full force and effect.

 

12. Modifications

The Company reserves the right to modify the Terms of Use at any time to comply with its regulatory obligations and to improve its operations and services.

 

Latest Update: March 2026